Shipping

Worldwide Shipping – Free for Orders Over €200 (via PostNL International Registered Mail)

Delivery Options

• Economy Shipping – Registered Letter: 7–20 business days*

• Express Shipping – DHL Worldwide: 1–3 business days* (paid service only)

• Warehouse Hold Service: Haven’t reached €200 yet for free shipping? No worries! You can keep your order in our warehouse and add another later.
  Once the total value of your combined orders reaches €200, you’ll automatically qualify for free shipping via PostNL International.

* Delivery times may vary depending on destination.

Pre-sale Products

Items available for pre-sale will be dispatched as soon as they become available. Please note that estimated availability dates may change due to circumstances beyond our control.

Packaging

All parcels are carefully and securely packed to prevent damage during transport.

Shipping Restrictions

Some regions may be subject to courier limitations or temporary service suspensions caused by external events or factors beyond our control.

Russian Customs

Recently, Russian Customs has implemented several new restrictions.
If you are concerned that your parcel might not be accepted or could be returned by customs, please rest assured:
we have developed a goods declaration system that fully complies with Russian customs regulations, significantly reducing the risk of delays or returns.

Tracking and Notifications

You will receive regular email updates regarding the status of your shipment and can track every step of the delivery process using detailed tracking information provided by the courier.

International Orders (Outside the EU)

Taxes and customs duties (if applicable) are the responsibility of the recipient once the goods arrive in the destination country.

Address Information

A full and accurate delivery address, including a correct postal code, must be provided for all shipments.

Customer Support

For any questions about shipping, customs, or special delivery requests, please don’t hesitate to contact us.